The Pinnacle is a completely cashless box office that only accepts debit cards, credit cards, Apple Pay, and Google Pay.

Box Office Hours:

Regular Hours: Tuesday through Saturday, 10:00 AM to 6:00 PM

Show Days: Opens 2 hours before doors and remains open until the headlining act begins.

For more info on tickets, refunds, and exchanges please visit: www.thepinnaclenashville.com/ticket-info

DT Underground 2026 is an 18+ event for all attendees.

A valid government-issued photo ID is required for entry.

Accepted IDs include: Driver’s License State ID Passport Military ID No expired IDs will be accepted.

Bags - All purses and bags are subject to search. No backpacks, large bags, or tote bags are allowed. Must be smaller than 12″x12″. All items are subject to venue approval.

Allowed items:

• Small purses, small single-compartment bags, fanny packs, approved medical bags, and empty hydropacks allowed. (maximum 12″x12″)
• Empty water bottles (no metal)
• Earplugs
• Small non-professional cameras
• Sealed gum
• Handheld fans
• Prescription medications in original containers
• Small flow toys

Prohibited items:

• Aerosol containers, including sunscreen and personal beauty products
• Any and all professional audio recording equipment
• Shoulder-mounted video cameras
• GoPros or selfie sticks
• Drones or any other remote flying device
• Smoking (including vaping)
• Laser pointers
• Markers or spray paint
• Illegal and illicit substances of any kind
• Chairs, blankets, or mats
• Outside food or beverage
• Large purses, bags or backpacks (over 12″×12″)
• Scooters, wagons, carts or any personal motorized vehicles (except disability-related items)
• Pets or emotional support animals (except service animals)
• Musical instruments and any noise making devices
• Unauthorized/unlicensed vendors are not allowed
• No solicitation and/or promotional materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
• Weapons or explosives of any kind (including pocket knives and pepper spray)

Management reserves the right to prohibit additional items at any time.

Rideshare is strongly recommended.

Official rideshare location will be at 9th Avenue N. & Commerce St.

Parking areas include:

Nashville Yards East & West Garages
Event parking rates may vary.

There is ample paid parking at Nashville Yards in multiple parking garages accessible from 10 Ave. N (between Broadway St. and Charlotte Ave.). The two most convenient garages include – Nashville Yards East Garage and Nashville Yards West Garage. The garages are safe, well lit and steps away from the venue.

DT Underground 2026 will feature curated food and beverage options with selections for:

Vegan diets
Vegetarian diets
Gluten-free preferences
Traditional menu offerings

Bars will be available throughout the venue for guests 21+ with valid ID.

There will be free water available

The Pinnacle is ADA accessible.

If you or a member of your party require specific ADA accommodations, we ask that you email thepinnacleinfo@aegpresents.com reasonably in advance of the event you are attending, so we can make every effort to accommodate specific requests.

Further ADA information can be found here